Privacy Policy

Effective Date: August 7, 2026

ABOUT THIS POLICY

Renueva Care respects your privacy. This policy explains how we collect, use, share, and protect information when you visit our website, contact us, or communicate with us by telephone, email, or text message.

INFORMATION WE COLLECT

We may collect information you provide, including your name, telephone number, email address, mailing address, appointment-request information, communication preferences, and information included in forms or messages.

If you consent to text messaging, we may also maintain your mobile number, consent record, messaging history, and opt-out requests. Our website may automatically collect limited technical information, including browser or device information, IP address, pages visited, cookies, and website-usage data.

HOW WE USE INFORMATION

We may use information to respond to inquiries, schedule or reschedule appointments, send appointment reminders and requested follow-ups, provide office or scheduling updates, operate and secure our website, maintain communication preferences, and comply with legal requirements.

SMS AND TEXT MESSAGING

Renueva Care sends only conversational and informational text messages. Messages may include responses to inquiries, appointment scheduling or rescheduling, appointment reminders, office updates, and requested follow-up communications. We do not send promotional or marketing text messages through this program.

Consent is optional and is not a condition of receiving services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also call (505) 640-0435 or email info@renuevacare.com.

HOW WE SHARE INFORMATION

We may share other personal information with service providers acting on our behalf to operate our website, communications, technology, or administrative services, or when disclosure is required by law.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

SECURITY AND YOUR CHOICES

We use reasonable safeguards to protect information, although no electronic system can be guaranteed completely secure. You may contact us to correct information or change your communication preferences.

HEALTH INFORMATION

Protected health information is handled according to applicable law and Renueva Care’s Notice of Privacy Practices, when applicable. This website policy does not replace that notice. Do not use website forms, email, or text messaging for emergencies; call 911.

POLICY UPDATES

We may update this policy periodically. Revisions will be posted here with an updated effective date.

Renueva Care
6001 Winter Haven Rd NW, Suite I
Albuquerque, NM 87120
Phone: (505) 640-0435
Email: info@renuevacare.com